Terms & Conditions
Welcome to Real You Mandarin!
These terms and conditions outline the rules and regulations for the use of Real You Mandarin LLC's Website, located at https://www.realyoumandarin.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use Real You Mandarin if you do not agree to take all of the terms and conditions stated on this page.
This Agreement shall begin on the date hereof.
1. Introduction
Welcome to Real You Mandarin LLC ("we," "our," "us"). By accessing or using our website, www.realyoumandarin.com ("Site"), and our services, including online language courses and related materials ("Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please refrain from using our Site and Services. "Real You Mandarin" and "Real You Mandarin LLC" are used interchangeably throughout these Terms and refer to the same legal entity.
2. Eligibility
You must be at least 13 years old to use access or our free content. If you wish to purchase any paid services or offerings, you must be at least 18 years old or have parental/guardian consent. By using our Site, you confirm that you meet this age requirement.
3. Cookies
The website uses cookies to help personalize your online experience. By accessing Real You Mandarin, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
4. User Accounts
Registration: To access certain features, you may be required to create an account. You agree that all information provided during registration is accurate and up-to-date.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account. You must notify us immediately of any unauthorized use of your account.
5. Services and Payments
Course Access: Upon purchasing a course or other digital product, you receive a non-transferable, limited license to access the content for personal, non-commercial use.
Pricing: All prices are listed on our Site and are subject to change at our discretion. Payment must be made before accessing any paid content.
Payment Terms:
If an offering is provided as a one-time payment, your designated payment method will be charged at the time of purchase.
If an offering is provided as a recurring payment, you authorize Real You Mandarin LLC to charge your designated payment method at the time of purchase and on a recurring basis each month on the same calendar day. For example, if you purchase an offering with a recurring payment on February 17, your payment method will be charged on February 17, again on March 17, and so forth.
For offerings with a recurring payment, you may cancel at any time by providing a 30-day written notice to support@realyoumandarin.com before the next billing cycle. Cancellations made after this period will take effect in the following billing cycle.
No Refunds: Due to the digital nature of our courses and materials, all sales are final, and no refunds will be issued once a purchase has been completed.
6. Intellectual Property
All content available on our Site, including but not limited to courses, videos, text, graphics, and logos, is the exclusive property of Real You Mandarin LLC or its content suppliers and is protected under applicable intellectual property laws. Users may not do any of the following without prior written consent from Real You Mandarin LLC:
Copy, modify, or republish material from Real You Mandarin
Sell, rent, or sub-license material from Real You Mandarin
Reproduce, duplicate, create derivative works, or copy material from Real You Mandarin
Redistribute content from Real You Mandarin
7. User Conduct
Users agree to use the Site and Services for lawful purposes only and must not:
Engage in any activity that disrupts or harms the Site's functionality.
Attempt unauthorized access to our systems or user accounts.
Use content from the Site for commercial purposes without prior authorization.
8. Third-Party Links
Our Site may contain links to third-party websites. These links are provided for convenience, and we do not endorse or assume responsibility for the content or practices of these external sites.
9. Termination
We reserve the right to suspend or terminate your access to our Site and Services at our discretion, without prior notice, if we determine that you have violated these Terms or engaged in conduct that is harmful to other users.
10. Disclaimers
Our Services are provided on an "as is" and "as available" basis without warranties of any kind. Real You Mandarin LLC does not guarantee specific improvements in language proficiency, as progress depends on individual factors such as prior skill level, time dedicated to learning, and personal effort.
11. Limitation of Liability
To the fullest extent permitted by law, Real You Mandarin LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or Services.
12. Changes to Terms
We may update these Terms periodically. Any changes will be posted on this page, and your continued use of the Site signifies your acceptance of the revised Terms.
13. Contact Information
For questions or concerns regarding these Terms, please contact us at: support@realyoumandarin.com